Flexible to Meet Your Needs
Justice Works can be deployed in many configurations. The most common configuration entails server hosting by Justice Works with the client computers connecting to the data over Secure Socket Layer (SSL) internet connections. This configuration is especially well suited to handling clients with multiple locations needing to access data in a central location. In this configuration, the only infrastructure requirements for the client are an office internet connection and client PC’s running Windows 7 or better — or for defenderData™ Web and Mobile, computers, tablets, or phones running Windows, OS X (Mac), iOS (iPad/iPhone), or Android.
Conversion
Data Conversion is a service that we provide as part of the initial system implementation in order to make sure that the proper attention is always provided to this critical phase of the implementation. Depending on the complexity and size of the data conversion, we estimate between 2 and 4 weeks to create, test, and implement the migration of existing system data. Once client acceptance has been reached by accessing converted data on our servers, we will perform the official cut-over on a mutually agreed upon time, usually over a weekend.
Maintenance and Support
Our support services are not limited to troubleshooting and defect repairs in the software – during Support and Maintenance, we provide development of further changes to business logic, screen interfaces, and reports as an included part of our support offering. While these services are not unlimited, every client receives a certain amount of custom services at no charge depending on the size of their system. This policy of providing ongoing software development, customization, and training is a key reason that we have such a high customer retention rate.
Would you like to learn more?
Please contact our sales team if you have any additional questions.